Before I became an IT consultant, I worked for a contractor. I had to fill out tons of paperwork for everything, make sure copies got sent to all of the different departments, and memorize processes for each different type of job we did. I hated it. So much of it was redundant, and it took up a lot of my time. Unintentionally, I started down the path that lead me to here.
I said, “This is 2009. There has got to be a better way to handle all of this.” So I began to optimize as many of the processes as I could. I learned about the software we used and started creating some simple scripts to automate my workflow. I’d been bitten by the tech bug. Eventually, the company recognized that there were other areas that needed improvement. I was tasked with changing those processes as well. I started writing complex spreadsheets and using every piece of technology we had available. I’d become a full on techie. I’d never have admitted it at the time, but I was.
By 2011, I was in charge of handling all new electronic form creations. I had eliminated mountains of paperwork from our collective workflows. I was hooked. Technology was my future. I had put every process I could onto my Mac, iPad, and iPhone. It was time for a change. At this point I was 100% paperless in everything I possibly could be. If I could do it digitally, I would. In November of 2011, I struck out on my own and started The INKLESS. I was devoted to helping other companies go paperless and embrace technology as I had.
I found out about Apple certifications, and I began studying so that I could really master the technology that I was so fond of. It was hard moving my brain over from 2x4s and drywall to hard drives and RAM, but I succeeded. I’ve since gained certifications for all of Apple’s operating systems, mobile, desktop, and server. I wanted to be in a place where the best of the best were. I wanted to be the goto guy for technology in my area, so I joined the Apple Consultants Network. Now, the largest and most successful technology company in the world sends their clients to me.
Through the years of working with other Apple users and businesses, I began to notice that I was doing more than just helping people go paperless. In fact, most of my work had become technological problem solving. I looked back and realized that I wanted to help people use technology in any way. I understood that not everyone wanted, or even needed, to dive in as completely as I had. I knew that better tech use could help people in all different facets of their work and personal lives. It was time for a change, again.
The most frequent thing I’ve heard my clients say were things like, “I can’t get my device to...”, “I can’t figure out how to…”, and “I can’t seem to understand…” Out of this knowledge, iCan was created. I want to help people enjoy their technology. I really believe it can and will benefit everyone when it’s implemented properly. I want you to be able to get your stuff done without having to “make it work” every time. For those moments when you can’t figure it out, iCan.